zed privacy policy
This privacy policy sets out how zed creative uses and protects any information that you and your company give us when you use our graphic design and web services. zed creative is committed to ensuring that your company and personal privacy is protected. Should we ask you to provide certain information by which you, your personnel or your company can be identified, then you can be assured that it will only be used in accordance with this privacy statement and we will conform to best practice under GDPR legislation. zed creative may change this policy from time to time by updating this document. You should check either with us or our website from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.
We may collect the following information:
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name and job title
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contact information including email address and mobile and telephone number
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demographic information such as postcode and address details
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information for accounting and accreditation purposes
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other information relevant to the work we undertake for your company.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
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internal record keeping and accounting, including compliance with legislation.
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we may use the information to improve our products and services.
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we may periodically send emails with news from the studio or other information which we think you may find interesting using the email address which you have provided, but only if you have opted in to receiving these.
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from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the feedback customers supply to improve our services.
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we do from time to time share customers postal addresses with our suppliers for the purpose of delivering goods.
What we do not do with the information we gather
We do not pass on or share any customer data with third parties for sales and marketing purposes.
Non-disclosure
Because of the nature of zed creative’s work, customers often share company information which is of a confidential nature and which is sensitive to the successful marketing and promotion of their company.
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All projects with clients are deemed to be confidential at all times.
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zed creative never discloses or discusses confidential client information with a third party or another client.
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We will, at times, share confidential information on a specific project with a project partner or professional advisor, whose skills are required to ensure the success of the project.
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If a customer’s project is of a highly sensitive nature, zed creative is always happy to sign a non-disclosure agreement.
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At times we would like to use finished projects as an example of work to demonstrate our expertise. Permission to do so will always be sought.
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If a customer has given us prior consent to use their work for our promotion purposes they will always have the right to change their mind and ask us to desist.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from our customers. Our server is password protected.
How we use cookies on our website
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to customers’ needs, likes and dislikes by gathering and remembering information about a visitors preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We track trends and not individuals. Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages are found to be useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal and company data
You may choose to restrict the collection or use of your personal information in the following ways:
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whenever you are asked to fill in a form on our website, look for the box that you can check to indicate that you are happy for the information to be used for our marketing purposes. If this box is not checked we will not use this data.
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if you have previously agreed to us using your personal information for marketing purposes, i.e. a testimonial, you may change your mind at any time by contacting us using contact details at the end of this document.
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we do not sell, distribute or lease your personal information to third parties.
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we may use your personal information to send you promotional information about our services which we think you may find interesting if you tell us that you wish this to happen.
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under the GDPR legislation you may request details of personal and company data which we hold about you, your personnel and your company.
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this service will be free of charge in the first instance and data will be sent to you in a universally accessible format. Subsequent requests might be liable to an administration fee if deemed to fall outside the terms of the GDPR legislation.
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if you would like a copy of the data held on you or your company please contact us using the contact details below.
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if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, using the contact details below. We will promptly correct any information found to be incorrect.
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if requested, and as longs as it does not compromise record keeping for accounting and legislative compliance purposes, we will also delete any information on you, your personnel or your company if requested. If you have any questions or queries on the content of this document, we are always happy to discuss it with you.
Contact details
zed creative
The Bell House
57 West Street
Dorking
RH4 1BS
phone 01306 640 382
email studio@zedcreative.co.uk